A common complaint is about employees who repeatedly fail to follow through on specifically requested tasks. The reason for the lack of follow through is often [...]
At some point in his or her career, every politician gets tarred with a catch phrase–and usually not a flattering one. George Bush, Sr. is stuck [...]
“For what we’ve discovered, and rediscovered, is that leadership isn’t the private reserve of a few charismatic men and women. It’s a process ordinary people use [...]
On a dark and stormy night… Yeah, I know what you’re thinking. No serious writer would start his article with such a tired old cliché. You [...]
To communicate effectively, we must be thoughtful and look closely at the unique attributes, attitudes and behaviors of people before making predictions about them. In other [...]
One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager [...]
Abraham Lincoln had an uncanny ability to predict behavior. For example, when Lincoln was President, he told one of his associates how every member of Congress [...]
In my many interactions with business owners and senior managers over the years I would maintain that the single greatest challenge facing most of us tasked [...]
How to Accelerate Your Company’s Product Line Growth and Stop the Continual Decline in Profitability
The management team cannot believe that their company’s profitability continues to decline at a consistent rate, quarter after quarter. “How can this be?” says the Chief [...]
Eliciting excellence in others is the essence of leadership, and one of the most effective means of eliciting excellence is to instill a sense of pride [...]
Have you seen the effects of success blindness? It is a condition where success can be your greatest impediment to growth and succeeding in the future. [...]
Caring leaders help others to think in terms of principles and measure their own actions based on these principles. H. A Overstreet, author of The Mature [...]
I recently made the transition from a small service driven organization focused on staff training to a very large and diverse organization that seems to have [...]
Whoever spent time as a child on a school playground and been the victim of name calling knows the deflective phrase used to counter those slurs, [...]
We’ve all been there. You walk into a bank, restaurant, or store and suddenly feel it, that vague sensation that all is not well. It drips [...]
If you employ workers whose first language isn’t English, you may have come to regard these individuals as your organization’s greatest resource. They are hard working, [...]
Most professionals know they must network in order to achieve long-term business success. I remember as far back as high school being told by my guidance [...]
There is no doubt that for the past couple of years the economy has been a major source of concern, not only for individuals like you [...]
The other day I was talking with someone about a start up idea. He is a very successful sales person and wanted my view on the [...]
If buyers could get by without salespeople, do you think they would? It is an interesting question if you stop and consider the role of the [...]