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Engagement. It’s the new business buzzword. It just sounds good coming off the tip of your tongue. What is it? Well, there are a lot of [...]

Congratulations! You have just been promoted to a top leadership position in your organization. You have over 3,000 people working for you in four different states. [...]

Strategic thinking is a knowledge acquisition process that connects and involves every component and department of an organization by defining the direction of the organization, how [...]

This is a short story about a small high tech company that in spite of some developing employee relations issues has been very successful. In order [...]

Let’s be honest, any kind of change, much less corporate change, is difficult, really difficult. Whether a start-up experiencing growing pains, a company faced with increased [...]

The Navy – it’s not just a job, it’s an adventure! Get technical training, see the world, earn educational benefits, and be part of the fight [...]

Leadership styles are based on the balance and overlapping of several core leadership frameworks (Styles, n.d.). According to Beck (2012), leadership effectiveness requires development in order [...]

Leaders are transitioning into the global arena at a greater frequency than ever before. This is the ideal time to address how to approach this transitioning. [...]

If you monitored the United States’ presidential election process or the corporate woes of Nokia and Research in Motion as they try to recover what were [...]

Think about Oz and the love you may have for the 1939 movie or the 1900 book portraying the story of the Wizard of Oz.  Or, [...]

Over the 20 years that I’ve been advising leaders and their teams on how to enhance customer service, I’ve found that with proper training, customer contact [...]

The job market is rebounding. Are you ready? Not everyone is…. If we were to take a hypothetical conversation between a hiring manager, whom we’ll call [...]

Despite the hundreds of books, programs and websites devoted to leadership, the truth is that leaders can’t be trained.  Leaders need to be developed.  Hopefully this [...]

Turmoil, stress and uncertainty would all describe the working experience of many of us over the past three or four years and even today as we [...]

Leaders not only challenge us but also inspire us to take action. Some leaders post quotes in their office as reminders to inspire themselves and others. [...]

Two startling facts regarding issues absolutely impacting the bottom line of manufacturing companies in today’s challenging economy: *The Gallup organization, an international research company with a [...]

The hiring retention success rate is disheartening with some studies reporting a rate lower than 50%. Through more than 50 years of combined experience 50+ in [...]

“Let a fool hold his tongue and he will pass for a sage,” wrote Publilius Syrus more than 2,000 years ago in ancient Rome. Such wise [...]