Organizational leadership

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Effective Cross Cultural Communications – The Leader’s Role

To communicate effectively, we must be thoughtful and look closely at the unique attributes, attitudes and behaviors of people before making predictions about them. In other words, we must listen and understand from where the other person is coming.   Many of our communications are habitual as we hardly pay attention to our communication behavior. However, when w

Paul Dumais Articles

How To Cascade Messages via Managers To Employees

One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams.  However communication skills are rarely one of the key competencies that is taught or measured by organizations.  There is however a very easy way to ensure that there is

Marcia Xenitelis Articles

How to Predict Behavior Like Abraham Lincoln Did

Abraham Lincoln had an uncanny ability to predict behavior.   For example, when Lincoln was President, he told one of his associates how every member of Congress would vote on a particular bill.   To make the point, he wrote down what their votes would be.   Sure enough, when the votes were tallied, Lincoln was on target for virtually every vote cast.    

Gene Griessman, Ph.D. Articles

Expectations toward Excellence in a Repressed Environment

In my many interactions with business owners and senior managers over the years I would maintain that the single greatest challenge facing most of us tasked with the oversight of a business or organization is leadership and specifically, our understanding how to motivate our people. Getting them to do the things we want done, how we want them done and when we want them done is always a challeng

Brian Canning Articles

Instilling Pride - A Key to Eliciting Excellence

Eliciting excellence in others is the essence of leadership, and one of the most effective means of eliciting excellence is to instill a sense of pride in those around us.   Instilling pride has a myriad of benefits - quality of work and workmanship improves, creativity and innovation increases, collaboration is facilitated more easily, and people are willing to

Michael Beck Articles
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Creating a Strategic Vision – Are You Making These 3 Mistakes Most Organizations Unknowingly Make?

Have you seen the effects of success blindness? It is a condition where success can be your greatest impediment to growth and succeeding in the future. Success hides many ills. It masks fundamental weaknesses in the business. And can lead to poor decisions – decisions that could end up fatal to your business. We've all heard the adage – they're throwing money at the problem. Well

Sara LaForest & Tony Kubica Articles
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Training as a Path to Enterprise Excellence

I recently made the transition from a small service driven organization focused on staff training to a very large and diverse organization that seems to have forgotten about training. I find myself shocked on a daily basis when I see smart, hardworking people struggling to perform the tasks that make up their daily work life, in a broad organization that has not made the investment in training.

Brian Canning Articles
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Turn “Socializing” into “Networking”

Most professionals know they must network in order to achieve long-term business success.  I remember as far back as high school being told by my guidance counselor that I needed to "meet a lot of people and build a network."  That was great advice back then and even better advice today.   It's critically important to participate in the public arena and interact with

Jeff Beals Articles

Change, Moral Courage and Doing Right by Your People

There is no doubt that for the past couple of years the economy has been a major source of concern, not only for individuals like you and me but also for business owners, broad industries and entire governments around the world. Suddenly banks were failing; real estate values were plummeting, housing foreclosures skyrocketed and unemployment rates nearly tripled. Job security was suddenly a thi

Brian Canning Articles
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Questions Will Get You Where Answers Fail

The other day I was talking with someone about a start up idea.  He is a very successful sales person and wanted my view on the concept.  As we moved on with the discussion I realized that there were some strategic holes in his plan which I wanted to point out. What I had not realized, however, is that he had bought into the idea lock, stock, and barrel and only wanted to hear me echo his fee

Nick Vaidya Articles
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