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bitter-organizational-change

Removing the Bitter Taste of Change-10 Ingredients for Organizational Transformation You Can Stomach

If you monitored the United States’ presidential election process or the corporate woes of Nokia and Research in Motion as they try to recover what were formerly massive stakes in the cellular phone market, then you realize that worthwhile change, even when planned, is neither simple nor easy; it is complex and difficult. Organizations struggling most with change, therefore, seem

David Stehlik Articles
commanding-officers-change

Commanding Officers and Change

Any change to an organization can be disconcerting, but when new leaders come in it can be particularly unsettling.[1]  Many times it seems that whenever a new leader comes into an organization, they want to make changes. Whether we like it or not, it is human nature that some new

Jeanne M. Mc Donnell Articles
office-politics

Avoiding Office Politics: How to advance your career without bullying or boot-licking

Over the 20 years that I’ve been advising leaders and their teams on how to enhance customer service, I’ve found that with proper training, customer contact workers can quickly learn to enjoy dealing with external customers - even those who are stressed.   The main people who make their jobs stressful are their internal customers; their co-workers, subordinates,

Jeff Mowatt Articles
talent-acquisition-sommai

Talent Acquisition is Back!

The job market is rebounding. Are you ready? Not everyone is…. If we were to take a hypothetical conversation between a hiring manager, whom we’ll call Dave, and his boss, we can imagine the conversation might go something like this: “Don’t worry. The candidate will wait for us to make our decision. We are the ones with the job and the job market is still tough” Three weeks later howe

Julia Hill-Nichols Articles
leaders-trained

Leaders Can’t Be Trained

Despite the hundreds of books, programs and websites devoted to leadership, the truth is that leaders can't be trained.  Leaders need to be developed.  Hopefully this doesn't seem like a simple matter of semantics, because it isn't.   Let me illustrate this distinction.  Leadership is more about WHO you are than about what you do or what you know.  Two execut

Michael Beck Articles
stand-up

Standing Up as the First Step in Moving Our People Forward

Turmoil, stress and uncertainty would all describe the working experience of many of us over the past three or four years and even today as we are beginning to look forward to an improving economy, many millions of Americans remain out of work. Many millions more remain marginally employed and stuck in a world that does not give them the luxury of choice. A job, any job, remains a blessing and

Brian Canning Articles

Inspire People to Change

Leaders not only challenge us but also inspire us to take action. Some leaders post quotes in their office as reminders to inspire themselves and others. Here are a few examples.   “Make It a WOW Experience!”—Sign in the office of Kate T. Labor, Vice President-Customer Support, Systems, and Software.   “I will

Paul B. Thornton Articles

3 Simple Strategies to Improve Your Bottom Line by Tapping Your Most Valuable Asset, Your People

Two startling facts regarding issues absolutely impacting the bottom line of manufacturing companies in today's challenging economy:   *The Gallup organization, an international research company with a division that focuses on employee engagement and motivation, estimates $300 billion is wasted every year in lost productivity at U.S. companies due to un-motivated

Skip Weisman Articles

The Social Technology of Leadership

Leaders from around all types of fields are facing a new kind of challenge: coping with the various waves of disruptive, revolutionary change. One wave has to do with the rise of the Internet-based “new” business and its driving force, the process of digitization (Castells, 1998; Kelly 1998). A second has to do with the rise of new relational patterns and their underlyin

Ayse Kok Articles

What if Servant Leadership Wasn’t Called Servant Leadership?

What if servant leadership had not been initially labeled servant leadership?  How many times has this been pondered as this value-laden leadership concept evolved?  And why does the name itself present an impediment for implementation, empirical researching, and overall comprehension?  Could we not argue that the oxymoronic implication the terminology suggests has hindered the spir

JJ Musgrove Articles
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