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the need for executive engagement

“Forget About Employee Engagement, Let’s Talk Executive Engagement”

Engagement. It’s the new business buzzword. It just sounds good coming off the tip of your tongue. What is it? Well, there are a lot of different interpretations of the definition of engagement, but there is one thing that most everyone agrees with: it’s a problem. While people may be struggling to figure out what the best definition of ‘engaged’ is, more people agree on what an activel

Steven Madison Articles
encouraging innovation and creativity using the Star approach

What is Crushing Creativity in Your Organization?

Congratulations! You have just been promoted to a top leadership position in your organization. You have over 3,000 people working for you in four different states. Your budget is in excess of $25 million. Good luck, and remember, don’t screw this up.    You didn’t get to this position because you’ve been a slacker – you’re a proven leader and experien

Jeanne M. McDonnell Articles
strategic-thinking-planning-2

Strategic Thinking and Planning Perspectives: The Case of Three Leaders from Different Industries

Strategic thinking is a knowledge acquisition process that connects and involves every component and department of an organization by defining the direction of the organization, how it construes its strategy into execution, how it reassesses the organization’s direction, and then fine tuning its path.

Peter Carlos Okantey Articles
employee-driven-organizational-development

A Volcano in the Break Room- Extinguished by an employee driven organization development plan

This is a short story about a small high tech company that in spite of some developing employee relations issues has been very successful. In order to protect the guilty, we will call this company Wacko Technology.   On the surface everything at Wacko appears to be rather calm. They are making money so little else seems that important. Oh, there are one or two te

Michael and Daniel Hackett Articles
6 keys to corporate change

Real Corporate Change Takes the Six I’s

Let’s be honest, any kind of change, much less corporate change, is difficult, really difficult. Whether a start-up experiencing growing pains, a company faced with increased competition, a floundering company trying to stay afloat, or a successful business attempting to expand into global markets, the path toward change can often be unclear at best and the barriers can seem insurmountable at

Jim Taylor, PhD Articles
navy-leaders

What Motivates Navy Leaders? The Good, the Bad, and the Ugly

The Navy – it’s not just a job, it’s an adventure! Get technical training, see the world, earn educational benefits, and be part of the fight against global terrorism! These are just a few of the reasons people are motivated to join the Navy. The Navy experience varies from sailor to sailor causing some to leave the Navy after a few years and others to make it a career. After their duty s

Jeanne M. McDonnell Articles
bitter-organizational-change

Removing the Bitter Taste of Change-10 Ingredients for Organizational Transformation You Can Stomach

If you monitored the United States’ presidential election process or the corporate woes of Nokia and Research in Motion as they try to recover what were formerly massive stakes in the cellular phone market, then you realize that worthwhile change, even when planned, is neither simple nor easy; it is complex and difficult. Organizations struggling most with change, therefore, seem

David Stehlik Articles
office-politics

Avoiding Office Politics: How to advance your career without bullying or boot-licking

Over the 20 years that I’ve been advising leaders and their teams on how to enhance customer service, I’ve found that with proper training, customer contact workers can quickly learn to enjoy dealing with external customers - even those who are stressed.   The main people who make their jobs stressful are their internal customers; their co-workers, subordinates,

Jeff Mowatt Articles
leaders-trained

Leaders Can’t Be Trained

Despite the hundreds of books, programs and websites devoted to leadership, the truth is that leaders can't be trained.  Leaders need to be developed.  Hopefully this doesn't seem like a simple matter of semantics, because it isn't.   Let me illustrate this distinction.  Leadership is more about WHO you are than about what you do or what you know.  Two execut

Michael Beck Articles
stand-up

Standing Up as the First Step in Moving Our People Forward

Turmoil, stress and uncertainty would all describe the working experience of many of us over the past three or four years and even today as we are beginning to look forward to an improving economy, many millions of Americans remain out of work. Many millions more remain marginally employed and stuck in a world that does not give them the luxury of choice. A job, any job, remains a blessing and

Brian Canning Articles
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