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Each-day-is-a-gift

Each Day is a Gift!

This morning I woke up about 5:45 AM. I couldn’t go back to sleep so I eventually got up and sat down in my favorite upholstered rocking chair. From the strategic position of this beloved chair I can look out our bedroom windows and see directly east. During much of the year the sunrise is obscured by the growth of deciduous trees that cover much of our property. However, during the la

Greg L. Thomas
employee-driven-organizational-development

A Volcano in the Break Room- Extinguished by an employee driven organization development plan

This is a short story about a small high tech company that in spite of some developing employee relations issues has been very successful. In order to protect the guilty, we will call this company Wacko Technology.   On the surface everything at Wacko appears to be rather calm. They are making money so little else seems that important. Oh, there are one or two te

Michael and Daniel Hackett Articles
6 keys to corporate change

Real Corporate Change Takes the Six I’s

Let’s be honest, any kind of change, much less corporate change, is difficult, really difficult. Whether a start-up experiencing growing pains, a company faced with increased competition, a floundering company trying to stay afloat, or a successful business attempting to expand into global markets, the path toward change can often be unclear at best and the barriers can seem insurmountable at

Jim Taylor, PhD Articles
navy-leaders

What Motivates Navy Leaders? The Good, the Bad, and the Ugly

The Navy – it’s not just a job, it’s an adventure! Get technical training, see the world, earn educational benefits, and be part of the fight against global terrorism! These are just a few of the reasons people are motivated to join the Navy. The Navy experience varies from sailor to sailor causing some to leave the Navy after a few years and others to make it a career. After their duty s

Jeanne M. McDonnell Articles
bitter-organizational-change

Removing the Bitter Taste of Change-10 Ingredients for Organizational Transformation You Can Stomach

If you monitored the United States’ presidential election process or the corporate woes of Nokia and Research in Motion as they try to recover what were formerly massive stakes in the cellular phone market, then you realize that worthwhile change, even when planned, is neither simple nor easy; it is complex and difficult. Organizations struggling most with change, therefore, seem

David Stehlik Articles
Oz-leadership

Leadership Through the Way of OZ

Think about Oz and the love you may have for the 1939 movie or the 1900 book portraying the story of the Wizard of Oz.  Or, you may have read one or more of the thirteen Oz sequels written by L. Frank Baum (1856-1919).  But, few realize that there are a set of lessons for developing leadership abilities based on the story’s content and the history, life, and times of the story’s creative

Robert V. Smith Articles
office-politics

Avoiding Office Politics: How to advance your career without bullying or boot-licking

Over the 20 years that I’ve been advising leaders and their teams on how to enhance customer service, I’ve found that with proper training, customer contact workers can quickly learn to enjoy dealing with external customers - even those who are stressed.   The main people who make their jobs stressful are their internal customers; their co-workers, subordinates,

Jeff Mowatt Articles
leaders-trained

Leaders Can’t Be Trained

Despite the hundreds of books, programs and websites devoted to leadership, the truth is that leaders can't be trained.  Leaders need to be developed.  Hopefully this doesn't seem like a simple matter of semantics, because it isn't.   Let me illustrate this distinction.  Leadership is more about WHO you are than about what you do or what you know.  Two execut

Michael Beck Articles
stand-up

Standing Up as the First Step in Moving Our People Forward

Turmoil, stress and uncertainty would all describe the working experience of many of us over the past three or four years and even today as we are beginning to look forward to an improving economy, many millions of Americans remain out of work. Many millions more remain marginally employed and stuck in a world that does not give them the luxury of choice. A job, any job, remains a blessing and

Brian Canning Articles

Inspire People to Change

Leaders not only challenge us but also inspire us to take action. Some leaders post quotes in their office as reminders to inspire themselves and others. Here are a few examples.   “Make It a WOW Experience!”—Sign in the office of Kate T. Labor, Vice President-Customer Support, Systems, and Software.   “I will

Paul B. Thornton Articles
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