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Copyright 2006 ã weLEAD, Inc.
It is a negative quality
that affects far too many so-called leaders. It destroys respect and trust more
quickly and deeply than any other personal weakness. It sickens and alienates
followers in business, politics, religious organizations and personal
relationships. In a 1983 study by the Center
for Creative Leadership (CCL) it was identified as one of five major traits
that derailed managers who advanced to top level positions, but failed to
perform successfully. What is this quality? It is a lack of integrity,
or what I humorously call IDD…integrity deficit disorder!
Integrity is defined as the quality of possessing and
steadfastly adhering to high moral principles or professional standards. It
means a person's behavior is consistent with their alleged values. The person
demonstrates character that is trustworthy, honest and ethical. Integrity is
the opposite of being deceitful and hypocritical. It is almost impossible to
retain cooperation, or the genuine loyalty of others when one is perceived as
untrustworthy. An individual loses credibility when it is discovered they lie,
break promises or grossly exaggerate facts.
Just how important is integrity to being a leader?
The National Leadership Index 2005: A
National Study of Confidence in Leadership, prepared for the U.S News &
World Report & Center for Public Leadership, John F. Kennedy School of
Government, and Harvard University, provided the answer. Americans were asked
what they want most from their leaders. 95% replied that what they
wanted most was honesty and
integrity.
It was
rated the highest of importance in a list of eleven different leadership traits. It was also considered more
important than skills, knowledge and other leadership abilities. The study respondents were also asked what was important to have confidence in
a leader. 44% said it was "honesty, integrity and ethics in their
professional life." Another 26% said it was "honesty, integrity and
ethics in their personal life."
Integrity
is about matching your thoughts, feelings, and words with your actions. Consider
the example of Mohandas Gandhi. In 1931, Gandhi traveled to Britain to attend
the Round Table Conference and influence the British public over the plight of
India under British rule. Gandhi arrived at the meeting, which was also
attended by members of Parliament. Here was a man with no real perceived power.
He appeared frail, dressed in simple robes with no political office, no
military and no wealth. He spoke for nearly 2 hours without notes and he
mesmerized many Parliament members and the press. Since it was difficult for
the press to reach Gandhi due to the crowds and security, the press approached
his secretary, Mahadev Desai to ask some questions. One of the questions they
asked Gandhi's secretary was how he was able to speak so powerfully for 2 hours
without any notes! He is reputed to have said, "You don't understand. You
don't understand Gandhi. You see, what he thinks is what he feels. What he
feels is what he says. And what he says is what he does. What Gandhi thinks,
what he feels, what he says, and what he does are all the same. He does not
need notes. You and I think things, that sometimes may be different than what
we feel. What we say depends on who's
listening. What we do depends on who's watching. It is not so with him. He needs no notes."
In
another example, Gandhi was once approached by a mother who wanted him to have
a few words with her son. The boy was eating too much sugar and it was harming
his teeth and diet. When the mother asked Gandhi to talk to her son he replied,
"I cannot tell him that. But you may bring him back in a month. Obviously
the woman was discouraged because of all the travel involved to see Gandhi and
what she felt was a simple request to support her parenting skills. However,
one month later she returned with her son. Gandhi tenderly held the boy's hands
and told him to not eat sugar because it was harmful to his health. The mother
was pleased but perplexed. She asked him why he had not simply said this to the
boy a month earlier during her first
visit. Gandhi replied, "Well, a month ago, I was still eating sugar."
The lesson is that Gandhi was a powerful example of integrity. He was unwilling
to correct someone for a weakness, while he
still had the same weakness. By overcoming the weakness himself, he would not
be a hypocrite by correcting another.
What
this means is simple and clear. If you want to inspire and motivate others to
support a vision or ideology, you must set an example of integrity by your own
behavior. Your behavior must be consistent with the values you repeat to your followers. As Stephen Covey writes in his best selling
book, The Seven Habits of Highly Effective People, "Honesty is telling
the truth - in other words, conforming our words to reality. Integrity is
conforming reality into our words - in other words, keeping promises and
fulfilling expectations. This requires an integrated character, a oneness,
primarily with self but also with life."
I
encourage you to examine your leadership example. Do you suffer from
IDD?
For
weLEAD, this is Greg Thomas
reminding you that George Berkeley who wrote, "He who says there is no
such thing as an honest man, is himself a knave.”