leadingtoday.org
Copyright 2005 ã weLEAD, Inc.
If you had serious problems and were to receive
psychoanalysis treatment, you would most likely be asked a series of questions
about your past to determine the events that led to where you are today
and why. It is believed that childhood experiences have a powerful
psychological influence throughout life. In a similar way, to understand where
traditional autocratic leadership is today and why it no longer works
effectively, we must go back to the origin or roots of modern leadership. To review the present sad state of
leadership in the United States please read the October
2005 “Leadership Tip of the Month”.
Imagine
yourself as an entrepreneur in the beginning of the Industrial Revolution. The
year is 1770 in urban England and you have an idea to mechanize the weaving of
textiles using a machine design you have patented. You have found a location,
good materials to use and limited financing to begin your business. But, where
will you find people to do the work and what models exist in society to manage
and lead these workers? As you look within your culture of the late 18th
century you have three strong models
of management and leadership to emulate. These models have proven to be
successful over a period of time. Here are your three choices…
1. The political government is a hierarchal model beginning with the King
and working down many levels to the local government. Even though the King is
partly responsible to a Parliament, the political model is “command and
control” oriented and rigidly established. To question this structure is
considered treason or civil disobedience and punishment can be severe.
2. The military complex is part of the government and is also highly
hierarchal with a “top…down” approach to management. Military personnel are
taught to simply obey anyone of higher rank beginning with a general or admiral
at the “top” of the chain of command. The military has established serious consequences for disobedience or
creative thinking.
3. The State religion is an ancient institution with clear levels of clergy rank
and authority. Beginning with an archbishop the structure is also rigid,
hierarchical and control oriented. To question authority,
or exhibit creativity is considered rebellion against God’s established order
and the consequences can be harsh.
In
reality, your three models are very similar and offer little contrast between
them. What they had in common is that they were autocratic, controlling and
used intimidation as a way to motivate followers. Yet, they were also
organized, and had a history of gradual achievement. If you were an entrepreneur
in 1770 you would have certainly chosen a similar management philosophy to
guide your new business! It should be no surprise that later industrialists and
financial giants like Andrew Carnegie, John D. Rockefeller, J.P. Morgan, Henry
Ford and others were domineering, autocratic, controlling and sometimes
ruthless in their management and leadership styles.
The
reasoning or justification behind this dictatorial management approach was the
type or quality of worker you would find available to hire for your new
business. Workers were streaming into the cities from rural farms and
agricultural communities. They were basically uneducated, illiterate and
desperate for work of any kind. They did not offer unique skills, only manual
labor. They were untrained, often undisciplined and unmotivated. They were not
valued for their knowledge or experience, only their ability to move their body
quickly to perform manual labor. They were treated like “things” and could
easily be replaced by hundreds of workers who were waiting to take their job.
This reinforced the idea that the business owner needed to be a paternalistic
and strong “father-like” figure.
That
was then and this is now…
The
reason rigid hierarchical management no longer works is because of dramatic
changes in the culture and society beginning in the late 20th
century. Most western governments are now democratic in structure. The major influence of democracy has changed
education, expectations and choices in the cultures that have embraced it. As
Peter Block stated in his book, Stewardship,
“In
some ways we are a nation profoundly conflicted about what we believe. We live
in political institutions that celebrate the rights of individuals to express
themselves, to assemble, to pursue happiness and individual purposes…Yet when
we enter the factory door or the lobby of business cathedrals in our major
cities, we leave our belief in democratic principles in the car. The halls and
chambers of these buildings have flourished on a very different set of beliefs
and rituals.”
People
who live in democratic cultures resent and resist an archaic philosophy that
treats them like ignorant and untalented children.
Another
change that has occurred is the quality of the worker. Most workers
today in western nations are educated and have far more to offer than manual
labor. The western economy has changed from one that centered on manual labor
to one that must be centered on the knowledge
and intellectual skills of each
worker. Many college graduates now have unique focused talents that exceed those of the corporate president,
CEO or management team. In our highly competitive environment it is suicide to
limit the potential of your workforce. Educated workers have choices and will
leave if not personally treated to their satisfaction. Great employees are in limited supply and can’t be easily
replaced if they leave for a better opportunity.
Stephen
Covey writes in his recent book entitled The
Eighth Principle,
“The
fundamental reality is, human beings are not things needing to be motivated and
controlled; they are four dimensional – body, mind, heart and spirit… People
make choices. Consciously or subconsciously, people decide how much of
themselves they will give to their work depending on how they are treated, and
on their opportunities to use all
four parts of their nature. These choices range from rebelling or quitting to
creative excitement:”
Covey
later adds, “The point is, if you neglect any one of the four parts of human
nature, you turn a person into a thing, and what do you do with things? You
have to control, manage, and carrot-and-stick them in order to motivate them.”
This
months leadership tip is the understanding of why we
have a high degree of ineffective leadership
in our world today and its origins. Realize that we have moved from the Industrial Age to a Knowledge Worker Age where the true worth, talents and potential of
people must be tapped in order to competitively thrive in a digital and
technological world! Machines, technology, materials or buildings are not
your greatest asset… your people are!
For
weLEAD, this is Greg Thomas
reminding you that Edward Simmons once wrote, “The difference between failure
and success is doing a thing nearly right and doing a thing exactly
right”.